Effective Date: [19.02.2024]

Thank you for choosing KTM AG. We strive to provide excellent service to our customers. Please read our cancellation policy carefully before making a purchase.

1. Cancellation of Services/Orders

1.1 Digital Products/Services:

  • Once a digital product/service is purchased, it is non-refundable.
  • Cancellation requests for digital products/services will not be entertained.

1.2 Physical Products:

  • Orders for physical products can be canceled within 24 hours of purchase, before the item is shipped.
  • Cancellation requests received after the product has been shipped will not be accepted.

2. Subscription Services:

2.1 Monthly/Annual Subscriptions:

  • Monthly or annual subscription services can be canceled at any time.
  • Cancellation requests received before the next billing cycle will prevent any further charges.

2.2 Refunds for Subscription Services:

  • We do not provide refunds for the remaining unused portion of a subscription period.

3. Refund Policy:

3.1 Digital Products/Services:

  • No refunds will be provided for digital products/services unless there are technical issues preventing access.

3.2 Physical Products:

  • Refunds for physical products will be considered if the product is defective or if there is a shipping error.
  • Refund requests must be submitted within 7 days of receiving the product.

4. How to Cancel:

  • To cancel a service or request a refund, please contact our customer support at [provide email/phone number].

5. Changes to the Cancellation Policy:

  • KTM AG reserves the right to modify or update this cancellation policy at any time without prior notice.

By making a purchase on our website, you acknowledge that you have read, understood, and agree to our cancellation policy.

If you have any questions or concerns, please contact our customer support team.

Thank you for choosing KTM AG